Operations & Customer Experience Manager

About the Role
We’re looking for a versatile and detail-oriented Operations & Customer Experience Manager to support two small, growing offices in Bangalore — a reputed family law firm and a wellness brand with international presence.

This part-time role involves managing day-to-day operations, communication, and light research or coordination tasks. The ideal candidate is organized, articulate, and enjoys working across diverse areas such as client communication, HR support, and vendor coordination.

Key Responsibilities

• Respond to client and customer queries (email, WhatsApp, or website) promptly and professionally.

• Coordinate schedules, maintain records, and assist with HR/admin documentation.

• Support vendor communication and follow up on deliveries or service timelines.

• Conduct light online research to support business or brand initiatives.

• Maintain a calm, polished, and empathetic communication style at all times.
  
  

Requirements

• Excellent written and spoken English.

• Strong organizational and interpersonal skills.

• Reliable, self-motivated, and detail-oriented.

• Comfortable using Google Workspace or similar tools.

• Based in Bangalore (preferred).
  
  

Bonus Points

• Prior experience in office administration, client servicing, or operations.

• Interest in law, wellness, or small business operations.

• Familiarity with LinkedIn, Excel, or project tracking tools.

Business Development Manager – Family Law Firm

About the Role
We’re looking for a proactive and creative Business Development Manager to help grow our family law practice. The role is ideal for someone who enjoys taking ideas from concept to execution, collaborating with a small but dedicated team, and driving meaningful impact in a professional services environment.

Key Responsibilities

• Develop and implement strategies to grow the firm’s client base and brand presence.

• Identify and manage new business opportunities, collaborations, and outreach initiatives.

• Work closely with leadership to translate ideas into actionable plans.

• Coordinate with external vendors (e.g., designers, videographers, digital agencies) to execute marketing and operational projects.

• Manage timelines, follow-ups, and deliverables across multiple initiatives.

• Support internal process improvements and explore new tools or partnerships to enhance visibility and efficiency.

Requirements

• Strong organizational and communication skills.

• Self-starter with a creative, problem-solving mindset.

• Ability to take ownership of projects from ideation to completion.

• Prior experience in business development, marketing, or operations (professional services background preferred).

If you’re passionate about building and growing meaningful businesses and want to work in a respected, purpose-driven law firm, we’d love to hear from you.

Senior Advocate (Family Law Focus)

About Us

B N Nagaraja Family Law is one of Bengaluru’s most trusted law firms dedicated exclusively to family law. With decades of experience, we specialize in high-stakes and sensitive matters including divorce, child custody, maintenance, property disputes, domestic violence, and mediation. Known for our ethical standards and client-first approach, we offer a supportive and professional environment to advocates who want to make a real impact in people’s lives.

The Role

We are seeking a Senior Advocate with strong litigation experience to join our team in Bengaluru. While prior family law experience is preferred, we welcome senior litigators with a keen interest in this area and a strong foundation in courtroom advocacy, legal drafting, and client management.

This role involves independently managing complex matters, mentoring junior advocates, and representing clients with empathy and strategic clarity.

Note: Applicants must be based in Bangalore and must be fluent in both Kannada and English. This is essential for appearing before local courts and communicating effectively with clients.

Key Responsibilities

• Represent clients in Family Courts and the High Court of Karnataka

• Draft and review petitions, replies, applications, and legal notices

• Provide strategic legal advice and manage client expectations with sensitivity

• Lead settlement discussions and mediation proceedings

• Supervise junior team members and support their legal development

• Maintain clear, prompt communication with clients and internal teams

What We’re Looking For

• Minimum 8 years of active litigation experience

• Strong command of Kannada and English, both written and spoken

• Proven skills in legal drafting, oral advocacy, and case strategy

• Valid Certificate of Practice from the Karnataka State Bar Council

• Based in Bangalore, with the ability to appear in court in person as needed

Bonus Points If You Have:

• Experience in matrimonial or custody litigation

• A genuine interest in family law and dispute resolution

• Prior mentoring or team leadership experience

Please refrain from applying if you do not meet the Must-Have criteria. Thank you!